Bovey Management

Sample of Achievements

RACQ Insurance 

Strategic Planning

Formulated, facilitated and documented ongoing development of strategic corporate and business unit plans.

Pine Water 

Restructure & Job Redesign

Systematically analysed structural options to derive design of best fit and redesigned
 job roles to match.

Griffith University 

Developed Collaborative Teams

Identified issues impacting on staff job satisfaction and developed foundations for collaborative relationships across multi-disciplinary teams.

Pine Waste 

Business Plan & Customer Survey

Facilitated and developed the inaugural strategic business plan for a commercialised business unit. Developed service quality customer survey.

RACQ Insurance

Measuring Customer Satisfaction

Designed, implemented and reported findings of a state-wide service quality customer satisfaction performance measurement system.

Pine Water

Workforce Planning

Conducted an evidenced based investigation measuring and quantifying the gap between service demand and human resource supply.

Power Link Queensland

Business Process Review

Designed and conducted a customised
 process improvement review enhancing
 operational performance. Also developed a new process and operations manual.

 

Process Improvement Review

Designed and implemented a statewide
process improvement audit on death review in Queensland Health facilities
and reported recommendations for improvement.

Heritage Building Society

National Remuneration Study

Conducted annual surveys comparing remuneration, bonuses, entitlements and benefits among numerous Australian financial institutions.